We have put together some of our most frequently asked questions we have been asked over the years

If you require further assistance fill out the contact form below and someone will get back to you as soon as possible 

Browse through the Questions below and tap on the question to reveal the answer

What are your opening hours?

Opening Hours

Our typical opening hours are :

Mon – Fri: 9am to 5pm

Sat: 10am – 4pm

Sun: Closed

We post on our facebook page nearer to bank holidays etc of modified & updated opening hours – be sure to check it out.

Thank you 

Can you supply and fit Velux and Rooflite Blinds?

Yes we certainly can. We recommend you call by our showroom or send us a message. There are various colours and styles to choose from with blackout options available too.

To best assist anyone looking for a Velux or Rooflite blind fitted please view our blog post [insert link here] That explains where on your window frame to look for the code required to manufacture the blind to suit your window.

For anything else please send us a message

I am outside the city -Will you come out and fit blinds for me?

Our manufacturing site and showroom is located next to the A6 corridor towards Belfast. We regularly service anywhere between:

Derry/L’derry and Letterkenny, Donegal

Derry/L’derry through to Strabane and Omagh

Derry/L’derry to Limavady and Coleraine

and anywhere along the A6 right up through to our Showroom within ‘the very thing’ on the Ormaeu Road in Belfast

We have completed jobs as far away as Dublin and further afield so please get in touch and ask and we will respond as soon as we can

How much do your services cost?

Our blinds are made to measure for each Customer.

There are many variables in terms of cost too many to list, but here are just a few:

The type of blind required ie Roller / Vertical / Roman blind  

The material used ie Wood / PVC / Steel / Fabric

The amount of material needed for the window size – this includes the drop as well as width

The number of windows needed covered

It is both helpful and saves time when you get in touch to provide as much information about:

The type of blind required

How many blinds required

The finish required

The material required [for Roman blinds etc]

Estimated sizes [please specify your measurements in cm or inches ] to help give a more informed quote

……or we can come to you and take care of all of the above when we visit and present you with a free quote and estimated fitting date.

Can you come out and measure the blinds for me?

Yes. In short we like to do our own measurements and include this as part of what we do

Simply get in touch, make an appointment and we will call out at a time that suits you. While we are there , we can answer any questions, finalise any ideas and provide you with an estimated date when your blinds would be ready

How long will it take for my blinds to be ready?

This depends on a few varibles, because we make our blinds in house, locally, we usually have a quick turn around on our blinds.

We hold a healthy stock of materials for our most popular items so we can get started on these ASAP

Some things that may hold up the process by a few days, possibly up to a week can be:

Raw materials required to fulfil bespoke orders come direct from our suppliers on the mainland, therefore there may be a short wait while these reach our factory 

Booking in a ‘fitting time’ that suits both the customer and the fitting team. We appreciate that people have various commitments and busy schedules and sometimes although the blinds are ready to fit. There may be a delay due to a cashing of fitters and customers schedules.

We always aim to complete the process from measuring to fitting ASAP

Do you fit Blinds?

Yes, we have an experienced fitting team that professionally fit the blinds for you.

Can you replace individual vertical blind slats?

Yes, we can do so from as little as £1 per slat. 

Didn’t find what you were looking for in our FAQ’s??

No problem, fill out the contact form below and someone will be in touch with you within 24 hours. -Except weekends and bank hoilidays

 

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